FAQ
GENERAL QUESTIONS
1. WHAT TYPE OF CLOTHING AND JERSEYS DO YOU OFFER?
We offer a wide range of sports jerseys, casual wear, custom apparel, and fan merchandise for various teams and events.
2. DO YOU OFFER CUSTOMIZED JERSEYS?
Yes! You can add your name, number, and logo to most jerseys. Check our customization page for details.
3. HOW DO I FIND MY SIZE?
We have a size chart on each product page. If you need help, contact our support team for sizing guidance.
4. WHAT MATERIALS DO YOU USE FOR YOUR JERSEYS AND T-SHIRTS?
T-Shirts: Made from premium cotton, ranging from 190 GSM to 240 GSM, ensuring durability, breathability, and comfort.
Jerseys: Designed with high-quality performance fabrics, including:
Saleena Dot – Lightweight and breathable for enhanced comfort.
Knit Double Dot – Provides flexibility and durability.
Reebok Knit – Moisture-wicking fabric for superior performance.
Jacquard – Textured fabric for a stylish and premium look.
Dot Stripes – Enhances breathability and adds a unique design element.
ORDERING & PAYMENTS
5. HOW DO I PLACE AN ORDER?
Simply browse our collections, select your item, choose the size & customization (if applicable), and proceed to checkout.
6. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept a variety of secure payment methods, including:
✅ UPI (Unified Payments Interface)
✅ Credit Cards (Visa, MasterCard, Amex, etc.)
✅ Debit Cards
✅ Mobile Wallets (Google Pay, Apple Pay, Paytm, PhonePe, etc.)
7. CAN I MODIFY OR CANCEL MY ORDER AFTER PLACING IT?
We allow order modifications or cancellations within 24 hours of purchase. Custom orders cannot be canceled once production has started.
SHIPPING & DELIVERY
8. HOW LONG DOES SHIPPING TAKE?
Shipping times vary:
Standard Shipping: 5-7 business days
Express Shipping: 2-4 business days
Custom Jerseys: 7-14 business days
9. DO YOU SHIP INTERNATIONALLY?
No, we currently do not offer international shipping. We only deliver within India.
For orders within India, we ensure fast and reliable shipping across all major cities and towns.
10. HOW CAN I TRACK MY ORDER?
Once your order is shipped, you’ll receive a tracking number via email and SMS. You can track your order on our Order Tracking Page.
RETURNS & EXCHANGES
11. WHAT IS YOUR RETURN POLICY?
We offer a 2-day return policy for non-customized items. Items must be unused, with original tags and packaging.
12. CAN I RETURN A CUSTOMIZED JERSEY?
Unfortunately, customized jerseys are final sale and cannot be returned unless there’s a manufacturing defect.
13. WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery for a replacement or refund.
CUSTOMIZATION & BULK ORDERS
14. CAN I ORDER JERSEYS FOR MY TEAM OR COMPANY?
Yes! We offer bulk discounts for teams, businesses, and events. Contact us for a quote.
15. CAN I ADD MY OWN LOGO OR DESIGN TO A JERSEY?
Yes! You can upload your logo, name, and preferred colors for a fully customized look.
16. IS THERE A MINIMUM ORDER QUANTITY FOR CUSTOM JERSEYS?
Yes, the minimum order quantity for custom jerseys is 7 pieces.
PRODUCT CARE & MAINTENANCE
17. HOW DO I WASH MY JERSEYS AND CLOTHING?
Wash in cold water
Use a gentle cycle
Avoid bleach & fabric softeners
Air dry or use a low-heat setting
18. WILL MY JERSEY FADE OR PEEL OVER TIME?
Our jerseys are made with high-quality sublimation printing to prevent fading or peeling. Proper care ensures long-lasting prints.